THEATER POLICIES

DISCOVER A WORLD CLASS EVENT-GOING EXPERIENCE!

Our policies and procedures are created to keep concert-goers, staff and others safe. Please read our safety information to learn about our enhanced policies and procedures designed to provide a safe environment for all.

THE FOLLOWING ARE PROHIBITED ITEMS FOR ALL EVENTS:

Weapons are not allowed.
No cameras with detachable or extended lenses.
No form of camera stand (including monopods).
No selfie sticks.
No GoPros or audio/video recording devices.
No Drones.
No Markers
No Ins and outs
No laser pointers or glow sticks.
No unneeded medication
No umbrellas (concerts are performed rain or shine).
No electronic devices such as iPads, tablets, and laptops.
No chairs.
No frisbees.
No signs.

SECURITY

The Vermont Hollywood has implemented metal detectors to enhance the safety and enjoyment of everyone. So, please give yourself ample time to get to your seats. (We recommend arriving at least 30 minutes prior to the time written on your tickets.)

The metal detectors are at all entrance points. And the process is similar to what you’re used to at major stadiums and arenas. Before passing through the detectors, all bags, hats, cell phones, cameras, tablets, computers and any large metal items need to be removed and shown to the attendants. Belts, coins, keys and wallets on the other hand, can stay on your person or in your pockets. Oh, and you’ll always be free to bring a picnic and any other item you’d normally bring to a concert.

CUSTOMER CODE OF CONDUCT

The Vermont Hollywood attendees are responsible for their own conduct – as well as the conduct of their guests or persons using their tickets. Venue staff strive to maintain an atmosphere where all in attendance can enjoy the event. Attendees and their guests in violation of the Customer Code of Conduct may be subject to ejection without a refund, arrest, and/or loss of ticket privileges for future events.

If someone’s behavior around you becomes disruptive or violates the Customer Code of Conduct, you can report the incident to the nearest usher or security person.

Our staff are trained to intervene when necessary and to use their best discretion to ensure attendees who ignore the Customer Code of Conduct don’t interfere with others’ enjoyment of the event.

Be respectful of patrons and staff.
Refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other patrons.
Avoid blocking the view of other patrons.
Don’t interfere with the event or the performers in any way.
Don’t stand on seats or any other building structure.
Don’t block the aisles.
Don’t occupy a seat or remain in an area for which you don’t possess a valid ticket. (You must show staff your ticket if they request it at any time during the event.)
Smoke in designated areas only.
Consume alcoholic beverages in a responsible manner.
Comply with requests from staff regarding the venue’s operational and emergency procedures.

SEATING

For the safety of all our patrons, and to comply with fire regulations, the aisles and walkways must be kept clear at all times.
As a courtesy to the performers and the audience, latecomers won’t be seated until the earliest appropriate opportunity in the concert – which is at the discretion of management.
Please note that certain events are performed without intermission. Therefore, no late seating can be offered at those concerts.
Only occupy a seat or remain in an area for which you possess a valid ticket. And you must provide your ticket upon request.
Avoid blocking the view of others. That said, during some concerts, the artist(s) may request that people be permitted to stand immediately in front of their own seats during some parts of the performance. On those occasions, standing may continue but please be respectful of others and try to avoid blocking their view.
There’s no minimum age for admittance but all patrons two years and older must have a ticket.
Unnecessary noise or movements during a concert not only distracts your fellow audience members but also the performers. Patrons (and their children) who make such disruptions may be removed from the theater.

SMOKING

By law (LACC 17.04.645 to be exact), smoking is not permitted on the Vermont Hollywood grounds, except in designated areas. Violators are subject to removal. Smoking in any other areas could lead to arrest and this would be considered a misdemeanor.

Theater Policies